Full Time

Office Administrator

Jewish Family Service of the Lehigh Valley 2004 W. Allen St., Allentown PA

The Office Administrator will report to the Executive Director and the Community Impact Coordinator. Full-time position with these hours:
Monday, Tuesday -- 9 a.m. to 5 p.m.
Wednesday, Thursday -- 9 a.m. to 6:30 p.m.
Friday -- 9 a.m. to 1 p.m.
 
The responsibilities of this position include providing administrative support for management, staff, and board and maintaining daily office operations. Responsible for interacting with the public. Excellent communication, judgment and time management skills, cultural sensitivity and discretion. This person presents as the face of JFS which includes coming across as kind, enthusiastic, and empathic.
 
Main Job Tasks and Responsibilities
Receive, sort and distribute incoming mail and emails
Handle phone communication appropriately 
Deal with issues related to agency security
In charge of maintaining correspondence and mailings 
Send timely tribute cards and thank-you notes for donations
Prepare tribute card list for monthly Jewish community newspaper
Update and maintain databases, such as mailing lists contact and client information
Update and maintain internal staff, board contact list, filing and storage systems
Perform work-related errands as requested
Respond appropriately in crisis situations
Work with staff and board members collaboratively
Committed to responding to the needs of a diverse clientele
 
Key Competencies and specific skills
Excellent organizational and implementation skills
Ability to prioritize and maintain positive working environment
Proficiency on Word, Excel, Publisher and QuickBooks
Problem solving abilities and attention to details
Ability to use a data base system
Respond to feedback and supervision 
 
Other Qualifications
Must be flexible, articulate, a team player, and committed to working in a non-profit environment, three years of related experience.
 
Jewish Family Service is a not-for-profit social service agency providing a full range of professional social services to individuals, families and groups from all walks of life and all ages. To learn more, visit www.jfslv.org.